At Deals Dress N Swimwear Store, we want you to love your fashion finds as much as we do! If something isn’t quite right with your order of bodycon dresses, floral tops, or swimwear, our hassle-free returns policy is here to help.

Fashion-Friendly Returns: We accept returns within 15 days of receiving your order. Items must be unworn, unwashed, with tags attached, and in original packaging.

How to Return or Exchange

Step 1: Initiate Your Return

Email our style squad at [email protected] within 15 days of receiving your order with:

  • Your order number
  • Item(s) you wish to return/exchange
  • Reason for return
  • Whether you prefer a refund or exchange

Return Request Template:

Subject: Return Request for Order #[Your Order Number]

Body:
Hello Lovely Dress Team,

I would like to return/exchange the following item(s) from my order #[Your Order Number]:
– [Item Name] in [Size/Color]
– [Item Name] in [Size/Color]

Reason for return: [Too small/Too large/Not as described/Changed mind]
I would like: [Refund/Exchange for [Item Name] in [Size/Color]]

Please advise next steps.

Best regards,
[Your Full Name]
[Your Email Address]

Step 2: Package Your Items

Pack your return securely in the original packaging if possible. Include all tags and any free gifts that came with the order.

Step 3: Ship Your Return

Once approved, we’ll provide return shipping instructions. Please note:

  • Original shipping fees are non-refundable
  • You’re responsible for return shipping costs unless the item is faulty
  • We recommend using a trackable shipping method

Refund Information

Once we receive and inspect your return:

  • Processing Time: 3-5 business days
  • Refund Method: Original payment method (Visa, MasterCard, JCB, PayPal)
  • Timeline: Allow 5-10 business days for the refund to appear in your account

Exchange Information

For exchanges:

  • We’ll ship your new item once we receive the return
  • Price differences will be charged/refunded as needed
  • Standard shipping rates apply for the new item

Non-Returnable Items

To maintain hygiene standards, we cannot accept returns on:

  • Bikini Bottoms (for obvious hygiene reasons)
  • Bikini Tops (unless defective or incorrect item received)
  • Any items without original tags or showing signs of wear

For defective swimwear, please contact us immediately with photos of the issue.

International Returns

For our global fashionistas (excluding some remote areas):

  • Return shipping costs are the customer’s responsibility
  • Customs fees are non-refundable
  • Please mark the package as “Returned Goods” to avoid additional charges

Still Have Questions?

Our fashion-obsessed customer care team is ready to help! Contact us at [email protected] or write to:

Deals Dress N Swimwear Store
839 Cessna Drive
ATHOL, US 01331

We handle returns with the same care we put into selecting our collection of cocktail dresses and graduation gowns – because your satisfaction is always in style!