Welcome to Deals Dress N Swimwear Store’s FAQ section! We’ve compiled answers to the most common questions about our trendy dresses, stylish swimwear, and shopping experience. Whether you’re preparing for a special occasion or upgrading your summer wardrobe, we’re here to help.

About Our Products

What types of clothing do you specialize in?
We specialize in fashionable dresses (including cocktail, formal, graduation, and bodycon styles) and swimwear (bikini tops & bottoms). Our collection also features trendy tops, blouses, skirts, and camisoles in various colors and patterns to suit every style.
Are your swimwear pieces suitable for actual swimming?
Absolutely! Our bikini sets are designed for both fashion and function. They’re perfect for beach vacations, pool parties, or any water activities while keeping you stylish.
Do you offer plus sizes?
We currently focus on standard sizing, but we’re actively working to expand our size range to be more inclusive. Check back soon for updates!

Ordering & Payment

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure and convenient checkout.
Is my payment information secure?
Your security is our priority. We use industry-standard encryption for all transactions, and we never store your full payment details on our servers.
Can I modify my order after placing it?
We process orders quickly to get your fashion finds to you ASAP. If you need to make changes, please contact us immediately at [email protected] and we’ll do our best to accommodate your request.

Shipping & Delivery

What are my shipping options?
We offer two convenient options:
Standard Shipping ($12.95): DHL/FedEx delivery in 10-15 business days after dispatch
Free Shipping: EMS delivery in 15-25 business days after dispatch (minimum $50 order)
How long does order processing take?
We process all orders within 1-2 business days after payment confirmation. During peak seasons, please allow an additional day for processing.
Do you ship worldwide?
Yes! We ship globally except to some remote areas in Asia and other locations. After your order ships, you’ll receive tracking information to follow your package’s journey.
What about customs fees?
For international orders, any applicable customs fees or import duties are the customer’s responsibility. These vary by country and aren’t included in your order total or shipping charges.

Returns & Exchanges

What’s your return policy?
We want you to love every piece! Returns are accepted within 15 days of delivery if items are unworn, unwashed, and with original tags. Return shipping costs are the customer’s responsibility, and refunds are processed within 5 business days of receiving returned items.
What if my item arrives damaged?
Please contact us immediately at [email protected] with photos of the damaged item and packaging. We’ll work quickly to resolve the issue for you.
Can I exchange an item for a different size or color?
Currently, we process returns rather than direct exchanges. You can return the original item (following our return policy) and place a new order for the preferred item.

Account & Technical

How do I reset my password?
Click “Forgot Password” on the login page and enter your email address. You’ll receive instructions to create a new password.
Can I track my order without an account?
Yes! Use the tracking number from your shipping confirmation email to track your package through the carrier’s website.
Still have questions? Our fashion-loving customer care team is always happy to help! Email us at [email protected] and we’ll get back to you within 24 hours.